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FREQUENTLY ASKED QUESTIONS

If you don’t find what you’re looking for, please feel free to contact us.

Buying from the CompuSports Media Exchange

What rights and restrictions do I have when I purchase an eBook from the CompuSports Media Exchange?

As a general rule, you have Read, and for most products, Print rights – for your own use.

You are not permitted to reproduce an eBook for someone else’s use, either by printing/copying (the book or any of its content) or by sharing the digital file with someone else.

What happens if I lose a book that I download?

We recommend that you make a copy of the any files that you download on your computer. Be sure the folder it is stored in is backed up routinely or automatically.

Why would I want an eBook if I can buy the actual book?

This question was asked when we launched The CompuSports Media Exchange in 2002, but not much in recent years.

Since many of our books are “how-to” types of books, their drawings and illustrations are frequently reproduced (for your own use) or printed. For this reason, having the book on a computer is an advantage over having to scan a printed book.

Also, eBooks can be easily transported on a flash drive or stored on a cloud drive, making them available to you any time you have access to a computer.

What if I change computers or my hard drive crashes and I lose the eBook? Do I need to repurchase it?

No.  Use the Contact Form and include as much information as possible to enable us to verify the purchase.

If we are able to verify the purchase, we will send you a link to download the eBook again.

Downloading Your eBook

How do I download an item after paying for it.

If you are using a PC running Windows:

1. RIGHT CLICK – Click your RIGHT mouse button on the file name(s). A pop-up menu will appear. Choose “Save Target As” or “Save Link As” or “Save File As” (the exact wording depends on your browser).

2. The “Save As” dialog box will appear. Select the folder on your computer where you want to save the file.  Be sure to select a location on your computer that makes it easy to find the file(s) that you download.

3. Click “Save” and the download process will begin. When it’s complete, select “Close” to exit the dialog box.

4a. For eBooks provided in Adobe Acrobat format…

1. Open Acrobat Reader or a similar application.
2. Click on “File” and “Open” and find the eBook.
3. Open it and begin reading

4b. For eBooks provided in an exe format.

1. Open My Computer and then locate the folder in which you saved the file.
2. Double click on the file or click it once and select “File” and “Open” from the menu.
3. Follow any instructions provided during the installation process to install the software.

If you are using a tablet or phone:

Most eBooks can be viewed and saved directly on a tablet or phone. The procedures vary by type of phone and device, so we recommend using a PC to download the item, and then moving it to the device using the PC and a program such as iTunes, DropBox or Google Drive.

How long does it take for an eBook to download?

Most eBooks will take a minute or less to download. Download speed depends on the speed of your Internet connection.

Selling on the CompuSports Media Exchange

How do I get set up to distribute my products through the CompuSports Media Exchange?

Contact Us and tell us about your product(s) and any current distribution arrangements and include your Contact information.  We’ll review it and contact you to discuss it further.

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